Privacy Policy 

Last Updated: 9/2/2025

This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you communicate with us via text messaging. By using our text messaging services, you agree to the terms of this policy.

1. Information We Collect

When you communicate with us through text messages, we may collect the following types of information:

• Personal Information: We may collect your phone number, name, and any other personal details you provide when you send us a message. However, we will not share your consent or phone number with any third parties or affiliates.

• Message Content: We may collect the content of the messages you send to us, including text, media (images, videos, etc.), and any attachments or links.

• Usage Data: We may automatically collect data about how you interact with our text messaging service, including timestamps, frequency of messages, and error reports.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Your Inquiries: We may use your contact information to respond to your messages and provide assistance or information you requested.

• To Provide Services: We may use your information to deliver updates, or notifications via text messaging that are relevant to your interaction with us.

• To Improve Our Service: We may analyze text messages for the purpose of improving the user experience, troubleshooting, and ensuring the quality of our service.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

• Encryption: We may encrypt text messages to protect their confidentiality while in transit.

• Secure Storage: Your personal information and message data may be stored securely using industry-standard technologies.

• Access Control: Only authorized personnel will have access to your personal information, and access will be restricted based on necessity.

However, please note that while we strive to protect your privacy, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party Services

We may use third-party service providers to facilitate text messaging services. These third parties may have access to your personal information to the extent required to perform their services, but they are prohibited from using your information for other purposes.

5. Opting Out

If you no longer wish to receive text messages from us, you may:

• Reply with "STOP": Follow the instructions provided in any of our text messages to opt out of further communications.

• Contact Us Directly: You can contact our customer service team to request removal from our messaging list.

Please note that opting out of text messaging may limit our ability to provide certain services to you.

6. Children’s Privacy

Our text messaging services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect as of the "Last Updated" date. We encourage you to periodically review this Privacy Policy for any updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our text messaging practices, please contact us at:

• Email: paralegal@tridentassociates.law

• Phone: (203) 416-6142

• Address: 1700 Post Rd. Unit E-8, Fairfield, CT 06824

 

Terms and Conditions 

Effective Date: 9/2/2025
Law Firm: Trident Legal Associates
Contact: (203) 416-6142, paralegal@tridentassociates.law, 1700 Post Rd. Unit E-8, Fairfield, CT 06824

These Terms and Conditions (“Terms”) govern the use of text messaging services (“SMS/Texting”) by Trident Legal Associates ("we," "us," or "our") for communicating with clients or prospective clients ("you" or "your"). By consenting to receive text messages from us, you agree to these Terms.

 

1. Purpose of Text Messaging

Text messaging may be used by Trident Legal Associates for the following purposes:

• Appointment reminders or scheduling updates

• Document requests or confirmations

• Updates on the status of your matter

• Emergency or time-sensitive communications

• SMS consent process will not be shared with third parties for marketing purposes.

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2. Message frequency may vary depending on the type of communication. For example, up to 10-20 SMS messages per day are related to appointment reminders or scheduling updates, document requests or confirmations, updates on the status of your matter, general announcements, emergency or time-sensitive communications. 

Example:

Message frequency may vary. You may receive up to 10-20 SMS messages per day, related to    Appointment reminders or scheduling updates, Document requests or confirmations, Updates on the status of your matter, General announcements, Emergency or time-sensitive communications.

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3. Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

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4. Opt-In Method:

Opting in to receive SMS messages from Trident Legal Associates can be done in the following ways:

By submitting an online form: https://www.tridentassociates.law/

 

5. Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

 

6. Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at: 

Phone number:  paralegal@tridentassociates.law

Email: (203) 416-6142

7. Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary